Real Estate Platform

Use Cases & User Interactions

Customer Use Cases

1

Browse Property Listings

Users explore all available properties on the platform with a clean, organized interface showing essential information like location, price, and property type.

Actor: Property Buyer/Investor/Renter
Flow:
1. User navigates to listings page
2. System displays all properties with images, price & location
3. User reviews property cards
4. User selects property for detailed view
2

Search & Filter Properties

Users apply multiple filters (price range, location, property type, amenities) to narrow down their search and find properties matching their criteria.

Actor: Property Buyer/Investor/Renter
Flow:
1. User accesses filters section
2. User selects desired criteria
3. System updates listings in real-time
4. User views filtered results
3

View Property Details

Users examine comprehensive property information including full description, high-quality image gallery, amenities, location map, and pricing history.

Actor: Property Buyer/Investor/Renter
Flow:
1. User clicks on property listing
2. System displays detailed property page
3. User views images, description, amenities
4. User sees developer/agent contact information
4

Add Property to Watchlist

Users save properties of interest to a personal watchlist for easy access and comparison later, enabling informed decision-making.

Actor: Registered Property Buyer/Investor/Renter
Flow:
1. User clicks "Add to Watchlist" button
2. System saves property to user's watchlist
3. User can access watchlist from dashboard
4. User compares multiple properties
5

Contact Developer/Agent

Users initiate contact with property developers or real estate agents through contact forms, email, or direct messaging to inquire about properties.

Actor: Interested Property Buyer/Investor
Flow:
1. User clicks "Contact Agent" on property page
2. System opens inquiry form
3. User fills contact details and message
4. System sends message to developer/agent
6

Track Price Changes

Users monitor price fluctuations on properties in their watchlist and receive notifications when prices change, helping them make timely investment decisions.

Actor: Registered Property Investor
Flow:
1. User enables price tracking on watchlist items
2. System monitors property prices
3. When price changes, user receives notification
4. User reviews price update in watchlist
7

View Market Insights

Users access analytics and dashboards showing market trends, price trends by location, popular properties, and investment insights for informed decision-making.

Actor: Property Investor/Market Analyst
Flow:
1. User navigates to market insights section
2. System displays charts and analytics
3. User filters by location or property type
4. User analyzes trends to guide investment strategy
8

User Registration & Login

Users create accounts or log in to access personalized features including watchlists, property comparisons, saved searches, and communication history.

Actor: New/Existing User
Flow:
1. User clicks "Register" or "Login"
2. User enters credentials/account details
3. System authenticates user
4. User gains access to personal dashboard

Admin & Developer Use Cases

9

Manage Property Listings (CRUD)

Developers create, read, update, and delete property listings. They can add new properties, update pricing, modify descriptions, upload images, and remove sold properties.

Actor: Developer/Real Estate Agent
Flow:
1. Developer accesses admin dashboard
2. Developer selects "Add New Property"
3. Developer fills property details and uploads images
4. System saves property and makes it live
10

Update Property Information

Developers modify existing property details including price updates, description changes, amenity modifications, and image gallery updates to keep listings current.

Actor: Developer/Property Manager
Flow:
1. Developer opens existing property
2. Developer edits desired fields
3. System saves changes immediately
4. Updates are visible to all platform users
11

Manage Developer Profile

Developers create and maintain their company profile including company information, contact details, portfolio showcase, and property listings under their management.

Actor: Developer/Company Administrator
Flow:
1. Developer accesses profile settings
2. Developer updates company info
3. Developer uploads company logo/images
4. Profile is visible to potential clients
12

View Inquiry Messages

Developers receive and manage inquiries from interested buyers/investors through a centralized message dashboard and respond to inquiries promptly.

Actor: Developer/Real Estate Agent
Flow:
1. Developer checks message inbox
2. System displays all inquiries received
3. Developer opens and reads messages
4. Developer responds to inquiries
13

Upload Property Images

Developers upload high-quality images and create image galleries for properties, allowing potential buyers to see properties from multiple angles.

Actor: Developer/Property Manager
Flow:
1. Developer selects property to upload images
2. Developer uses file uploader
3. System processes and stores images
4. Images appear in property gallery
14

View Sales Analytics

Developers access analytics dashboard showing which properties are most viewed, inquiry rates, conversion metrics, and market performance indicators.

Actor: Developer/Business Analyst
Flow:
1. Developer navigates to analytics
2. System displays performance metrics
3. Developer filters by date range or property
4. Developer uses insights for strategy
15

Manage Multiple Properties

Developers with multiple properties manage a portfolio through a streamlined interface showing all their listings, allowing batch operations and bulk updates.

Actor: Large Developer/Agency
Flow:
1. Developer views property portfolio
2. System shows all developer's listings
3. Developer can edit multiple properties
4. Developer archives or removes listings
16

Generate Marketing Reports

Developers generate reports on property performance, listing visibility, inquiry trends, and market comparisons for business planning and marketing strategy.

Actor: Developer/Marketing Manager
Flow:
1. Developer selects report type
2. System generates data analysis
3. Developer downloads report (PDF/Excel)
4. Developer uses for planning